Privacy policy

Last updated: December 30, 2025

Welcome to vspro.ca. By using this Site, you agree to abide by the practices outlined in this Privacy Notice. If you disagree with any part of this notice, please refrain from using the Site. We recommend reviewing this notice each time you visit to stay informed about any updates or changes.

Please read this Privacy Policy carefully. By using and accessing any of the Services, you acknowledge that you have read this Privacy Policy and understand the collection, use, and disclosure of your information as described in this Privacy Policy.

Acceptance of Terms

By accessing or using the Site, you agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you may not access or use the Site.

Intellectual Property

All content, trademarks, logos, and materials on VS PRO’ website are protected by copyright and trademark laws. Unauthorized use, reproduction, distribution, or modification is prohibited without prior written consent. Vspro.ca is a registered trademark, and the VS PRO logo is also registered. Information on the site is subject to change without notice, and we are not liable for errors. For inquiries, contact us directly.

Use of Site

You agree to use the Site only for lawful purposes and in accordance with these Terms. You are prohibited from:

  • Violating any applicable law or regulation.
  • Engaging in any activity that could disrupt, damage, or interfere with the Site or its operation.
  • Attempting to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site.

Limitation of Liability

In no event shall VS PRO or its affiliates, officers, directors, employees, or agents be liable for any direct, indirect, incidental, special, or consequential damages arising out of or in any way connected with your use of the Site or the content contained therein.

You agree to use the Site only for lawful purposes and in accordance with these Terms. You are prohibited from:

  • Violating any applicable law or regulation.
  • Engaging in any activity that could disrupt, damage, or interfere with the Site or its operation.
  • Attempting to gain unauthorized access to any portion of the Site or any systems or networks connected to the Site.

Personal Information Collected by Vspro.ca

We collect various types of personal information to provide a better experience to users of our Site:

  • Information You Provide to Us: We collect personal details, including your name, address, telephone number, email address, credit card information, IP address, and other relevant information when you create an account, place an order, or communicate with us.
  • Web Beacons: We may use web beacons (also known as “tracking pixels”) to collect information about visits to the Site. This data helps us analyze user behavior and improve our services.
  • Cookies: Cookies are small files stored on your device to enhance your experience on the Site. We use cookies to collect information such as IP addresses, browser types, and purchase history. You can modify your browser settings to reject cookies, but this may limit some features of the Site.
  • Orders: When placing an order, you are required to provide contact, billing, and payment details. These are used exclusively to process your order and facilitate communication.
  • Catalog Requests and Email Newsletter Subscriptions: Subscribing to our newsletter will trigger a confirmation email, allowing you to manage your subscription preferences.

Use of Information Collected

The personal information we collect is used to enhance your experience on the Site and for the following purposes:

  • To process orders, payments, and provide customer service.
  • To send marketing materials, including promotional offers and product updates.
  • To improve the content and functionality of our Site.
  • To personalize content based on your interests and preferences.

Sharing of Information with Third Parties

We do not rent, sell, or disclose your Personal Information to third parties without your consent, except as detailed below:

  • Credit Card Companies: Information provided during the ordering process is transmitted to credit card companies for verification and authorization.
  • Shippers: We share your name, address, phone number, and shipping details with third-party shipping companies for order delivery.
  • Law Enforcement: We may disclose personal information when required by law or legal processes, such as to respond to a subpoena or court order, or to protect our legal rights and safety or that of others.

Children and Privacy

We do not sell products to children under 16. If we learn that we have inadvertently collected personal information from a child under 16, we will take steps to delete such information. We encourage parents to monitor their children’s online activities and ensure they only share personal information with proper consent.

Security

We take the security of your personal information seriously. We use industry-standard encryption, firewalls, and SSL technology to safeguard sensitive data. However, no data transmission or storage method is 100% secure, so while we strive to protect your information, we cannot guarantee absolute security.

Corrections/Information Removal/Opt-Out

You can update, correct, or remove your personal information by contacting us directly. If you wish to opt-out of receiving marketing communications, please follow the opt-out instructions in the communication or contact us for assistance.

Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. After this period, your information will be securely deleted.

Consent to Communications

By providing your email address, you consent to receive marketing and promotional emails from us. You can opt-out at any time by clicking the “unsubscribe” link in the email or by contacting us directly. Opting out of marketing communications will not affect any transactional communications related to your purchases or services.

Third-Party Services and Links

Our Site may contain links to other websites and third-party services. We are not responsible for the privacy practices or the content of these external websites. We encourage you to review the privacy policies of these websites before providing any personal information.

Changes to the Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. If significant changes are made, we may provide additional notice via email or on the Site.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or the processing of your personal information, please contact us at:

  • Email: info@vspro.ca
  • Phone: 1-888-277-5511
  • Address: 3103 Centre Street NW, Calgary, AB T2E 2X3