Shipping policy

Shipping & Handling

Fast & Free Shipping Across Canada & USA

Enjoy free ground shipping on all orders over $150.00 within Canada and United States. Once your order is processed, tracking details will be sent via email.

Estimated Delivery Times

  • Western Canada (AB, BC, SK, MB): 1-3 business days
  • Central Canada (ON, QC): 3-5 business days
  • Eastern Canada (NB, NS, PE, NL): 5-7 business days
  • Northern Territories (YT, NT, NU): Up to 10-14 business days
  • USA: 3-10 business days (duties and taxes may apply)

Shipping Costs & Options

Shipping costs are calculated at checkout based on the order size, destination, and selected shipping method. If an order requires a signature upon delivery, this will be indicated at checkout.

Shipping & Stock Availability Disclaimer

Delivery Time: Estimated delivery times serve as guidelines and may be impacted by factors beyond our control, such as carrier delays, weather conditions, peak seasons, or customs processing. Vacuum Specialists is not responsible for delays caused by third-party carriers. For updates, please refer to tracking details or contact the shipping provider directly.

Stock Availability: Online product availability may vary due to simultaneous sales in-store and on other platforms. If an item becomes unavailable after purchase, we will notify you promptly and offer the following options:

  • Placing the item on backorder if restocking is expected
  • Suggesting a comparable product
  • Providing a full refund